Argh, sorry for the slow update last week. Will make a more informative post later today or tomorrow, but for now, take the following as the post for the week of the 24th.
Market Confidence and the Economy
So, a big part of economic discussions is "consumer confidence," which is an admittedly fuzzy term for something which has huge impacts. That is: if people are not confident that the market is working correctly, they tend not to invest / purchase / whatever, which has ancillary effects up and down.
We're seeing the same sort of influence in our marketplace. That is, there has been a fair percentage of people that will cancel their items at the last minute. This isn't great, but is made worse by the fact that people bidding on an item essentially put their gold into escrow: their gold is not available for other purposes, which means that they are effected even more by a canceled auction.
So, next week we'll be announcing some things that will make the market more fair for everyone. Don't worry, the changes will not be retroactive, and you'll have plenty of warning forward.
Mea Culpas
So, the Easter event was a big mess. We made a mistake. User perceptions for Easter were pretty high -- made higher, apparently, by Lanzer announcing that there was an Easter event (source unknown, does anyone know where he said this?) If we had announced that there was not a big event sooner it would have worked out better for everyone.
Gaia may have been taken over by soulless heartless corporate overlords, but to be honest, it doesn't seem that way from inside Gaia HQ -- just a bunch of overworked people who want to do the right thing and sometimes don't.
The clear, clear message was this, however: events are important to the user base, and it is folly to try and pass them off. To that end, we're putting way more effort into the summer event in the hopes of making it really, really cool.
While not everyone is on battle, it is true that we are doing a lot of backend stuff that is not easily visible to you guys -- I think I've mentioned some of this previously. We're laying down the architecture for a bunch of stuff, and as soon as we get out of this phase, we'll be able to work on cool features that are actually visible.
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Yay for updates surprised